01
Company-specific lessons
The course uses your limits, roles, reasons, and sequence instead of generic best practices.
Employee training software
Train the team on how your company actually works.
Build employee training from the procedures your business already approved, then assign it without adding per-person fees.
SOURCE SOP
Refund escalation procedure
Tier 1 may refund orders under $150 within 30 days when no prior return was marked used or damaged.
Duplicate charges always require Tier 2 verification.
Log the reason code before processing.
Source checked
Lesson 1 of 85 min
What you can refund yourself
Check all three conditions before you process. One failed condition sends the request to the next reviewer.
A $92 order is 11 days old, but the item was returned used before. What now?
Refund it directly
Escalate it to Tier 2
Why the old way stalls
A broad course library cannot teach your company’s way of working.
The hardest employee training is specific: who can approve the request, when a second reviewer is required, what evidence belongs in the record, and what happens when the normal path fails. Those details already live in your SOPs.
02
A mobile learner path
Employees work through short pages and gated checks with progress saved along the way.
03
Unlimited learners
Add the whole team without calculating author seats, learner seats, or recipient allowances.
Source rule
“Any Tier 1 agent can refund an order directly only when the value is under $150, the purchase is within 30 days, and the item has no prior used or damaged flag.”
The generated explanation, scenario, correct answer, and feedback all preserve the same three-condition rule. That is the proof layer Rampwise validates before review.
Proof before promise
Training should look like the decisions employees actually make.
The real generated course includes single choice, multiple choice, true or false, fill-in-the-blank, ordering, and matching interactions. Each check includes feedback that explains the rule, not just the score.
- Every course begins as a private draft
- Admins can preview and edit each lesson
- Failed lesson generation blocks publishing
- Learners only see assigned, published training
Built for the work behind the work
Use it wherever a procedure must become repeatable behavior.
New team members
Give a repeatable first run-through of the procedures they will use in the role.
Changed procedures
Create focused training when limits, responsibilities, systems, or escalation paths change.
Distributed teams
Assign the same reviewed course across locations and keep completion evidence in one workspace.
Common questions
A narrower tool on purpose.
Rampwise does not try to replace your document system, HRIS, or entire operations stack.
Is Rampwise an LMS?
Rampwise includes the focused distribution and completion features needed for SOP courses, without becoming a broad content marketplace or authoring suite.
Can managers see completion?
Workspace admins can see assigned members and their lesson-level completion counts.
Are courses self paced?
Yes. A learner can leave and return, and completed lessons remain recorded.
Does the plan charge by learner?
No. The paid plan includes unlimited learners for one organization.
See what your own procedure becomes.
Create one complete draft for free. You pay only when it is ready to publish to your team.
Build your first course