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Extract the teaching moments
Rampwise identifies the rules, sequence, exceptions, and handoffs that deserve their own lesson.
Document to course
Paste the approved content and turn it into a course with explanations, decisions, feedback, and a learner path.
Refund escalation procedure
Tier 1 may refund orders under $150 within 30 days when no prior return was marked used or damaged.
Duplicate charges always require Tier 2 verification.
Log the reason code before processing.
Check all three conditions before you process. One failed condition sends the request to the next reviewer.
A $92 order is 11 days old, but the item was returned used before. What now?
Why the old way stalls
Slides and summaries can make a procedure shorter, but they still ask the employee to consume information passively. A useful course creates moments where the person has to choose, order, match, recall, and correct.
01
Rampwise identifies the rules, sequence, exceptions, and handoffs that deserve their own lesson.
02
The generated course mixes explanation with questions that gate progress and provide feedback.
03
Admins review the course knowing which approved procedure produced it.
“Any Tier 1 agent can refund an order directly only when the value is under $150, the purchase is within 30 days, and the item has no prior used or damaged flag.”
The generated explanation, scenario, correct answer, and feedback all preserve the same three-condition rule. That is the proof layer Rampwise validates before review.
Proof before promise
Learners move through progressive lessons and cannot skip past knowledge checks. Attempts and completion are persisted inside the same organization workspace.
Built for the work behind the work
Paste the complete approved procedure directly into Rampwise at launch.
Copy the approved text from your document, then keep the original file as the governed source.
Generate a fresh focused draft when a material change requires employees to learn a new path.
Common questions
Rampwise does not try to replace your document system, HRIS, or entire operations stack.
The launch input is pasted text. This keeps the source visible and avoids silent extraction errors. Direct file ingestion is not claimed yet.
Rampwise uses the meaning and structure of the procedure to build training. It does not try to reproduce document styling.
A pasted procedure can contain between 400 and 60,000 characters.
Yes. The first private draft is free to create and review.
Create one complete draft for free. You pay only when it is ready to publish to your team.
Convert your document